Tips for handling debt collectors
Released by the Better Business Bureau of Central East Texas:
Consumers who owe money or are behind on their bills may be legitimately contacted by debt collectors to pay off debts. In a recent release of the top complaints reported to BBB, collection agencies ranked 5th in number of complaints received. With more than 15,000 complaints, consumers need to be aware of the best practices for when it comes to handling debt collectors.
“Be wary of the red flags for fraudulent debt collectors”, said Mechele Agbayani Mills, President and CEO of BBB Serving Central East Texas. “Refusing to reveal the name of their agency or demands that the payments be made in cash or money transfer only, could mean that a phony debt collector is making an attempt at identity theft”.
It’s important for consumers to verify the alleged debt before taking action.
















